Solutions Engineer

Seoul (On-site) • Full time

  • KOREAN: NOT REQUIRED
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Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.

Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.

Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 15 offices across three continents, 1,600+ full-time employees and 20,000+ customers across 70+ countries.

Verkada is seeking Solution Engineers to own and enhance the customer experience, from the proof-of-concept to the final decision. This individual will provide technical support to the sales team, become a trusted advisor to customers, assist the sales team in designing security systems and quotes, and create solutions for unique customer challenges. You will join a team of highly motivated people delivering impactful results for the company. We are looking primarily for people who can match our fast pace and learn quickly, but prior experience with video security systems, IoT devices and access control systems is certainly helpful.

Responsibilities

  • Become the trusted technical advisor for the key decision-makers: CTOs, CISOs, and Senior Network Engineers
  • Engage with sales managers to understand current deal statuses and next steps
  • Leverage technical knowledge to overcome customer barriers and concerns
  • Influence product direction with your unique understanding of customer needs
  • Collaborate with support to accelerate product improvement
  • Work with Project Managers/Operations team members in the execution of designed security solutions
  • Prepare required project documentation (floorplans, scope of work, assumptions, etc.)

Requirements

  • Bachelor's degree in Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university
  • Strong background in IT fundamentals: Experience with TCP/IP, DNS, DHCP, and routing/switching devices; No experience with products related to physical security or cloud-based video necessary: we can teach you
  • Outstanding English written and verbal communication skills in order to clearly and efficiently articulate technical matters with customers and partners
  • Excellent account management, follow-through, and attention to detail
  • Industry certifications are a plus: AWS, CCNA, MCSE, CEH, Security+, A+, Network+
  • Experience working with APIs, Python, and other coding languages is a plus
  • Experience working with Linux operating systems preferred
  • Genuine excitement for software and hardware products and can speak comfortably about how they work
  • Entrepreneurial and positive attitude with a strong desire to learn
  • Must be authorized to work in the U.S (Position does not provide sponsorship)

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.