Software Development Manager II (Risk Engineering)

Coupang Pay, a fintech subsidiary of Coupang Corp., offers payment gateway services that have been developed and customized to meet the growing needs of our customers. Coupang Pay is focused on providing innovative payment and financial service solutions to all people and businesses that use Coupang’s platforms, ranging from the customers who make a purchase on coupang.com and use Coupang Eats service, the merchants who sell on Coupang’s open market platform and the restaurants that use Coupang Eats delivery service. Coupang Pay strives to innovate all of our customers’ payment-related experiences with the team members who have the most diverse fintech experiences and have a good understanding of Coupang’s businesses. Want to know more about Coupang Pay? Please join in the journey of Coupang Pay. Risk Engineering team provides the next level platform and framework related to security, compliance, etc. in preparation for negative risks so that the fintech business teams can achieve success. We are looking for a manager that can help lead this team in (1) an appropriate future direction on architecture and technology; (2) prioritization of risk detection and prevention algorithms that minimize loss.

Key Responsibilities:

• Drive team to design and implement risk engineering systems for Coupang Pay
• Drive team to integrate AI and ML technologies into various systems such as Fraud Detection System (FDS) and Anti-money Laundering (AML) System to ensure the secure protection of customer data. Develop technologies and features for the sustainable delivery of financial services.
• Drive team to develop systems that ensure continuous financial services while safely protecting customer data.
• Own communication with the stakeholders of risk engineering systems to design and implement systems that comply with laws and regulations
• Drive team to build the risk engineering systems in the Coupang Pay environment and provide services to relevant development teams
• Drive collaboration with other tech leaders of Coupang to identify and scale the services that can mitigate negative risks
• Identify and disseminate best practices to the team
• Drive team efficiency and scale team to match growth of the business
• Have vision for the future direction of the risk engineering team for direction on architecture and technology

Basic Qualifications:

• 10+ years of experience in software development at technology companies
• 3+ years of experience in software development management and leadership at technology companies
• Solid track record of delivering large and complex systems with significant business impact
• Experience of leading teams designing and developing large-scale distributed systems and architectures
• Broad and deep understanding of key technologies in storage, data processing, and serving
• Excellent communications and collaborations across teams and across functionalities
• Experience driving teams to improve, such as in code quality
• Experience with logistics-related service development
• Experience in automating build/test/deploy processes
• Agile experience
• Bachelor’s degree in computer engineering or other related tech fields

Preferred Qualifications:

• Experience in software development in a fintech organization
• Experience in security or compliance-related system development
• Strong background in cloud services (docker, K8S and AWS/ Google/ Azure)
• Experience in company-wide application of API Gateway and Service Mesh
• Experience and knowledge in Java, distributed systems, micro services, messaging services
• The ability to handle multiple competing priorities in a fast-changing environment
• Good understanding of the agile software development methods

Recruitment Process and Others:

Recruitment Process

• Application Review - 1st Interview - 2nd Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
• https://www.coupang.jobs/en/privacy-policy/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.