Staff, Back-End Engineer (Global Operations Technology)

Coupang relies on technology to provide on-time, fast delivery of products to customers every day. The Global Inventory and Promise Systems organization (GIPS) is responsible for promises made to customers around inventory, serviceability, and delivery dates. And based on that promise, optimizes for fulfillment such that fulfillment can happen at the lowest possible cost while maintaining the promise date. Promise to customers involves real-time synchronization of inventory and serviceability data across multiple systems and serving of that promise at large scale and low latency. This creates unique tech challenges in terms of low-latency event processing, low-latency data serving, and consistency challenges. Building highly available, low latency, scalable, strong, consistent systems to handle billions of promise requests made per day is a complex architectural challenge. The ideal candidate will have excellent engineering skills, business sense, and rich experience leading the build of extensible and scalable solutions to solve complex business features.

What You Will Do-

• Lead and drive architecture design of Promise Engine systems for scale, consistency, low latency, future extensibility, and reliability.
• Envision and drive alignment with stakeholders of the appropriate roadmap and future technology direction for Promise Engine systems.
• Navigate and alleviate technical obstacles and blockers at the organizational level.
• Decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and “move with urgency.”
• Participate in the architecture, development, testing, deployment, and delivery of large-scale global software applications, systems, platforms, services, or technologies.
• Write code when necessary to lead by example and help with high-priority projects.

Basic Qualifications

• 7+ years of experience working directly within engineering teams in a fast-moving environment.
• 7+ years of experience in developing and operating backend services and web applications for low latency servicing and messaging systems using complex event processing.
• 7+ years of experience architecting and designing (architecture, design patterns, reliability, and scaling) of new and current systems.
• Experience building complex, high-performance, highly available distributed software systems successfully delivered to customers.
• Experience in collaborating with cross-functional teams to define mission, vision, and roadmaps.
• Experience partnering with product and program management teams.

Preferred Qualifications

• Experience with distributed cache such as Apache Ignite, Redis, etc., with distributed processing of data streams using Spark and Flink.
• Experience with Kafka, Stream Processing, Complex Event Processing, data synchronization between systems, low latency serving systems, and inventory management.
• Experience in building strongly consistent and low latency data synchronization and processing systems.
• Solid engineering skills as a lead engineer to coach and lead high-performing software engineers and keep them motivated.
• Demonstrated leadership in a cross-functional, highly collaborative environment.
• Track record of developing engineers through various career stages and building high-performance teams.
• Demonstrated focus on continuously improving systems, software, and processes through data analysis and metrics.
• Able to operate independently and lead through ambiguity in fast-paced environments. Experience with AWS.

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Document Return Policy (This notice MUST be included in a job posting in Korea only to comply with the Fair Hiring Procedure Act.)

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com ). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
• The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.