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Provotive is a B2B startup that operates the digital platform Packative.

Producing packaging runs through a long chain of steps, from quotation to order, production and delivery. Production conditions and prices change with material, printing, finishing, quantity and size, and most of the industry still manages this process over the phone, by email and in spreadsheets.

Packative Marketplace is an on-demand packaging platform connecting brands with manufacturing partners. Its core task is to present complex production conditions in a way customers can understand, and to carry them through one flow from quotation request to sample order, main order, payment and delivery tracking.

This role owns those customer screens. The work does not stop at drawing screens: you will design the policies and edge cases behind what customers see, review the implementation, and use post-release data to drive the next improvement.

Where We Are Right Now

A growth stage company with steep revenue growth year after year
Selected for the Deep Tech TIPS program and preparing our next funding round
Storefront redesign, design system (Figma components) and Toss payment widget completed, with follow-on work such as quotation option rules and quotation history underway
A lean organization running two products, alongside our seller-side solution Packative One

If you expect to hand off designs and leave the rest to others, this may not be the right fit. This role suits someone who wants to own a product's screens end to end, from planning and design to review and improvement.

About the Role

This role holds ownership of the Marketplace customer screens.

You will join the team that covers both marketing and product and report to the Marketing Lead. The same team includes the Product Manager and Product Owner for Packative One. The Marketing Lead sets improvement priorities; you plan improvements from the site structure and data and turn them into screens.

You will confirm quotation options and production conditions with Sales, and bring quotation, discount and refund policy options and their customer impact to the policy approver. You will review implementation with Engineering, and the engineering owner sets release dates. This role asks for design skill and the ability to structure policy at the same time.

What You'll Do

1. Customer screen planning and policy design

Own the Marketplace storefront screens customers use to request quotes, choose products, pay and check orders
Gather input from customers and Sales, define the problems to solve, and plan improvements
Turn complex conditions, such as printing and finishing options by material, pricing exceptions by quantity and size, sample coupons and refunds, into screens and user flows
Design what customers see in edge cases, such as when a coupon cannot be applied or an order is canceled
Document policy options and edge cases for approval, and reflect approved policies in screens and development requirements

2. UI/UX design and design system

Design user flows and UI for quotation, ordering, payment and delivery screens
Take over, maintain and extend the existing Figma design system, components and engineering documentation
Use AI design tools where useful, while keeping ownership of quality standards and final decisions

3. Engineering collaboration and implementation QA

Confirm scope and capacity with Engineering, and respond to engineering questions and design changes
Define review criteria for customer screens and check implementations yourself
Manage active tickets and open questions in the issue tracker (Linear)

4. Post-release improvement

Define the metrics needed for product improvement, and propose the next improvement from experiment results and customer feedback
Design A/B tests on screens that affect conversion, such as the quotation request form, and document the results

5. Team collaboration

Work with the Packative One PM to define the boundary between customer screens and operations screens for shared features (e.g. coupons, sales management)
Collaborate with the Marketing Lead on front-end screens tied to marketing, such as landing pages

What We're Looking For

3+ years of product design experience, or equivalent ability
Experience designing complex conditions and edge cases into screens: you have turned condition-heavy screens, such as quotations, orders, payments or internal tools, into clear user flows
Experience owning work from planning through post-release fixes: you have carried planning, UI/UX design, implementation review and post-release improvement yourself
Experience exchanging specifications with engineers, coordinating design changes and checking quality
Experience applying a design system to a real product and maintaining components and documentation
Proficiency in Figma
The habit of separating what you decide yourself from what you confirm with a policy owner, and documenting decisions
Fluent Korean: you will work closely with Sales, Engineering and the Marketing Lead in Korean every day

Nice to Have

5+ years of product design experience, or experience handling comparable work independently
Experience designing commerce or B2B ordering, payment and delivery screens
Experience deriving improvements from customer interviews and data analysis, and running A/B tests
Experience collaborating with engineering through issue trackers such as Linear or Jira
Experience using AI design tools in your work and judging the quality of the output
Business-level English communication (preferred): some product meetings are held in English
Ability to review print-ready design files in Adobe Illustrator or similar tools for dielines, bleed, color, and missing fonts or images
Experience with products that have complex production requirements in manufacturing, packaging or printing (e.g. taking packaging designs through print and production or working with production partners)

Terms

Compensation: negotiable based on experience and capability
Employment type: full-time (including a 3-month probation period)
Location: Saengak Gongjang, Dangsan, Yeongdeungpo-gu, Seoul (3 minutes on foot from Mullae Station, Line 2)
Hours: 5 days a week, 40 hours, flexible start between 9:00 and 10:30
Performance review: twice a year

Benefits

Flexible start time (09:00~10:30) and a flexible one-hour lunch between 12:00 and 13:30
Happy Friday (one hour early finish every other Friday)
Paid birthday leave, unlimited tea, coffee and snacks, freedom to take time off, holiday gifts
A flat culture (first names and nicknames, no mandatory dinners or overtime, no dress code)
Laptop and office supplies provided

Hiring Process

Application and portfolio review
First interview: portfolio review and role fit
Second interview: product, policy design and collaboration perspective
Reference check (with your consent, if needed)
Offer discussion

What to Submit

Resume (required) / Portfolio (required) / Cover letter (optional)
Please include cases where you turned complex policies or edge cases into screens, and note your own scope in each case (planning, design, engineering collaboration, QA, post-release improvement).

프로보티브는 패커티브(Packative)라는 디지털 플랫폼을 운영하는 B2B 스타트업입니다.

패키지 제작은 [견적 → 주문 → 제작 → 납품]에 이르는 복잡한 과정을 거칩니다. 재질, 인쇄, 후가공, 수량, 사이즈에 따라 제작 조건과 가격이 모두 달라지고, 업계 대부분은 여전히 전화, 이메일, 엑셀로 이 과정을 관리합니다.

Packative Marketplace는 브랜드와 제조 파트너를 연결하는 온디맨드 패키징 주문 플랫폼입니다. 복잡한 제작 조건을 고객이 이해하기 쉽게 보여주고, 견적 요청부터 샘플 주문, 본주문, 결제, 배송 확인까지 한 흐름으로 진행되게 만드는 것이 이 제품의 핵심 과제입니다.

이번 포지션은 그 고객 화면을 맡습니다. 화면을 그리는 데서 끝나지 않고, 어떤 조건을 어떻게 보여줄지 정책과 예외를 함께 설계하고, 구현을 검수하고, 출시 후 데이터를 보고 다음 개선까지 이어가는 역할입니다.

우리는 지금 이런 단계에 있습니다

매년 가파른 매출 성장을 이어가고 있는 그로스 단계
딥테크 TIPS 선정, 다음 투자 라운드 준비 중
스토어프론트 개편, 디자인 시스템(Figma 컴포넌트), 토스 결제 위젯 도입을 마쳤고 견적 옵션 연계, 견적 내역 등 후속 과제가 이어지는 중
판매자용 솔루션 Packative One과 함께 두 개의 제품을 운영하는 린한 조직

디자인 결과물만 넘기고 나머지는 다른 사람이 맡는 환경을 기대한다면 맞지 않을 수 있습니다. 기획, 설계, 검수, 개선까지 한 제품 화면을 처음부터 끝까지 책임지는 경험을 원하는 분께 맞는 자리입니다.