Solution Architect

Seoul (Hybrid) • Full time

No longer accepting applications

Be part of something revolutionary

We have a vision. Our Digital Brain, o9’s AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet.

But we also have a vision for our people. We want the most talented, committed and driven people to power our transformative approach. In return, we’ll provide a nurturing environment where you can be a part of something special.

About the role

The role requires deep analytical, technical and complex problem solving skills with knowledge of optimization methods, financial computations, statistical analysis and advanced mathematical modeling techniques. It also requires experience using data science, and associated software and programming technologies. Additionally, this role requires exposure and experience implementing advanced planning systems and tools. This position is responsible for solution delivery, analysis and interpretation of data to optimize client supply chains. The solution delivery is through a variety of activities including process design, data analytics, solution configuration and deployment, setting up performance metrics and new policies, testing and knowledge management. The role would be responsible for leading requirement and design sessions with the customer; analyzing areas of improvement opportunities; collecting and analyzing data to provide decision support information; lead to-be process design activities a complete workflow; support the delivery manager in building feasible plans and support risk mitigation as appropriate and working with onshore and offshore teams to drive the solution configuration and drive the creation of test-cases to ensure the solution works as per the design. This role would also be responsible for mentoring Associate Solution Architects and Sr. Business Operations Specialists. The role will be responsible to have implementation knowledge on more then one workflow and has worked in multiple end to end implementation cycles.

What you’ll do for us

  • Participate in process and business requirements sessions and document to-be business processes leveraging industry best practices.
  • Identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations / supply chain data from sources like databases, excel sheets, emails and others.
  • Ability to convert business logic to technical platform design, including knowledge of platform infrastructure.
  • Work closely with Architects and Directors to develop clear functional and technical design and document data requirements and build complex datasets.
  • Configure a technical specification document and tool configuration in the o9 platform as per the design to solve deep operations / supply chain problems and institute rigorous performance monitoring systems.
  • Use mathematical models, predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate and interpret large enterprise data and provide business insights and data visualization to the client management.
  • Be proficient in statistical and optimization tools and programming languages to conduct data integration through extraction, transformation and loading (ETL) and create models to generate time series forecasts and operational plans
  • Work with Internal Research and Development Teams to resolve solution gaps and deploy fixes in the customer environment
  • Create and execute workflow and data analytics test-cases and document issues and track progress at resolving issues.
  • Ability to design a testing protocol and implement with support from Junior Analysts, with the end goal of automating testing.
  • Work with Cross-Functional Teams, and IT and business stakeholders, to ensure successful planning and execution of projects.
  • Plan, develop and deliver Super User and End User training, for a global user base.
  • Mentor Junior Analysts to familiarize them with technical and business aspects of a project.

What you’ll have

Education: Master’s Degree +4 or Bachelor Degree with 6 year experience required. Degrees in the following fields:in Operations Research, Industrial Engineering, Engineering Management, Business Analytics, Computer Science, or related fields (including Supply Chain Engineering) with a concentration in operations or analytics.

Experience: implementing supply chain planning solutions or working in the supply chain/ logistics organization

  • Experience presenting on complex topics in a clear, concise, and easily understood manner Prior experience in planning systems, and exposure to ERP tools
  • Firsthand experience leading a team through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover, and value realization
  • Experience using agile methodology to deliver large scale enterprise implementations

Skills: Supply planning experience and have worked or implemented one or multiple supply planning products is required

  • Knowledge of spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), and presentation (Microsoft PowerPoint) is required
  • Knowledge and training in databases (SQL Server, MySQL) and skills one or more languages like SQL, MDX, T-SQL or similar is required
  • Strong analytical techniques, data mining knowledge and proficiency in handling and processing large amounts of data is preferred
  • Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks is preferred
  • Coursework and strong background in mathematics and statistics is required
  • Strong verbal, written, presentation and demonstration / training skills are required
  • Ability to communicate mathematical, technical or software usage concepts to audiences with limited prior mathematics, technical or software background is preferred
  • Ability to work in teams, distributed across locations and time zones and at executive and junior levels in a corporate hierarchy is required

What you’ll have

  • 8+ years of experience working in the planning domain
  • Advanced expertise in one or more of the following areas: Demand Planning, IBP, Planning, Order Fulfillment, Allocation Planning, Master Planning, Deployment Planning, Supplier Collaboration, Commercial Planning, Merchandise Planning, Assortment Planning, Forecasting, Replenishment, Allocation
  • Experience in a planning solution deployment w.r.t to business requirement determination, solution and process design decisions, best practices prescription and value delivery
  • Experience using agile methodology to deliver large scale enterprise implementations
  • Experience in identifying and effectively communicating best practice approaches to business problems in a clear and concise manner
  • Ability to work collaboratively with cross functional teams, distributed across locations and time zones

What we’ll do for you

  • Competitive salary
  • Get social: When we work from home, we play from home with fun after-work activities like Friday Socials. If you’re in the office, feel free to join these events in person.
  • Food and drink: Enjoy healthy snacks, fresh fruit, teas and coffees on us.
  • Flat organization: With a very strong entrepreneurial culture (and no corporate politics).
  • Support network: Work with a team you can learn from and every day.
  • Diversity: We pride ourselves on our international working environment
  • Work Life Balance:
  • Feel part of A team:

More about us

With the latest increase in our valuation from $2.7B to $3.7B, o9 Solutions is one of the fastest-growing technology companies today. Our mission is digitally transforming planning and decision-making for the enterprise and the planet. Our high-energy culture drives us to aim 10x in everything we do. o9 Solutions is one of the fastest-growing AI-powered digital transformation companies in the world today. Our high-energy environment drives us to grow and aim 10x. It’s this drive that has made us leaders of Gartner’s S&OP Magic Quadrant. The o9 platform, or “digital brain”, is the premier AI-powered, cloud-based platform behind the digital transformations of major global enterprises. These include Google, Walmart, and Starbucks, among others.

Our headquarters are located in Dallas, and we currently have offices in Amsterdam, Barcelona, Singapore, Milan, Bangalore, Tokyo, and Seoul.

o9 is an equal-opportunity employer. We welcome applicants of diverse backgrounds and hires without regard to race, color, gender, religion, national origin, citizenship, age, sexual orientation, or any other characteristic protected by law.